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    • WSQ Interact with Customers

      Customer Service   Workfare Training Support   Workforce Skills Qualifications

      This competency unit develops skills, knowledge and attitudes required by persons working under supervision to delivering service to customers. Introduction This course aims to encourage a positive attitude while interacting with customers as well as imparting practical communication skills relevant to customer services. Course Objectives 1. Deliver service to customers 2. Respond to customer iss...

      Provider: SFIC INSTITUTE PTE. LTD.